BUYER AGREES TO THE FOLLOWING
The Buyer and Seller agree to contact each other within three days of
the closing of the auction. Payment must be received within 10 days of
the closing of the auction. This agreement is within the terms and
conditions of eBay's policies.
WINNING BID NOTIFICATION
Do not, under any circumstances, use the eBay Check
Out feature. Also, don't use the Vendio Winning Bid Notification (WBN).
Using either one of these forms or features will only delay the
completion of the auction transaction. We utilize our own forms and
have done so long before the above features were instigated by eBay and
Vendio. If we receive these forms, they will be directed to our trash
bin.
HERE IS WHAT YOU WILL RECEIVE FROM US
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At the close of the auction we will send you an
email requesting your name and your shipping address. This email
will be sent from this email address
TimebuilderEbay@aol.com.
This is our official email address that is registered with eBay. If
your name and address is already listed on the End Of Auction notice
that we receive from eBay, we will simply send you an Invoice from
us.
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When we have received your information, we will
prepare an invoice that has the total amount due which will include
the cost of shipping to your location. This invoice will be
emailed to you from within the eBay system. Some items we sell
on eBay, upon completion of the auction, will direct you to our
Timebuilders Online eStore for check out.
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This invoice will also contain your payment
options. It is very important that you have your mail
programs set to receive email from the above email address. If you
don't, we can't be responsible for you not receiving our invoices
for your purchase.
PAYMENT OPTIONS
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Personal & Business Checks. We will
gladly accept your personal or business check in payment of the
auction. We hold them, at our discretion, for a period not to
exceed 10 business days. If you have good positive feedback, we
will ship your item upon receipt of these checks.
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Money Orders & Cashiers Checks. Upon
receipt of these types of checks, we ship your item upon receipt.
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Credit Cards. We no longer accept credit
cards.
All Payments Should Be Sent To This Address Only
ANTIQUE TIME
P. O. Box 938
Medford, Oregon, 97501-0067

FEEDBACK POLICY
We always try to make every effort to leave factual
positive feedback as it relates to every auction that we conduct on
eBay. We treat feedback very seriously and we never abuse it by leaving
non factual comments.
If you have not received feedback from us for your
purchase and you have received your item, please let us know. Your
feedback will then be returned shortly. You may wish to leave yours for
us first to let us know that you have received your item and that it
arrived safely.
We normally do not run tracking numbers to
determine if items have been received. We rely on feedback from our
customers for this information.
The reason for this is that we have a program or a feedback "robot" that
looks for new feedback several times a day that has been left for us.
New feedback reports are then sent to us. Your feedback will then be
returned by us within 3 hours This "robot" only reports to us that
feedback has been left. It does not write feedback nor does it generate
feedback. We personally write and enter all feedback for each buyer and
each auction.
If you have left feedback and feedback has not been returned within one
(1) business day please email us and we will rectify the situation. This
usually is not necessary
ANTIQUE TIME INVOICE
The winning bidder will receive an Invoice from
ANTIQUE TIME at the close of the auction. This Invoice will contain the
final bid amount and the shipping costs for the item purchased. If you
win more than one item, we will combine shipping in order to save you
money.
SHIPPING AND INSURANCE
The winning bidder pays the exact shipping cost.
Antique Time and Timebuilder Auctions pays for the tracking and
insurance within the United States. We ship all items via Priority Mail.
Customers outside of the United States please contact us for your
shipping details and payment options. We are here to assist you in
making your purchase.
RETURN POLICY
Antique Time and Timebuilder Auctions want our
customers to be happy with their purchases. We take every effort to
accurately describe and photograph each item that is offered for sale to
the best of our ability. If in the event we have failed to perform to
your expectations, we will make it right with you by offering a full
refund, less shipping and handling. We may at times require a restocking
fee of 10 percent. Please examine each photograph carefully as they, at
times, can tell you more than our description. If we have grossly made a
mistake in our description, you will receive a full refund, no questions
asked. We vow to always deal with our customers professionally, and we
ask that our customers extend us the same courtesy.
RETURN
TO OUR EBAY STORE